Murketing
Pabst’s campaign was designed to push beer without appearing to push it. To the extent that it conveyed any branding message at all, it was, Hey, we don’t care if you drink the stuff. To people sick of beer companies that did look as if they cared — don’t Super Bowl ads smack of desperation? — Pabst’s attitude seemed refreshing and inspired deep passion in its fans. Many customers did more than just buy the beer. Walker speaks to one who tattooed a foot-square Pabst logo on his back. Pabst’s low-fi marketing is “not insulting you,” the fellow tells Walker.
. . . . . .
Walker doesn’t always pin down how much these marketing efforts contribute to the coffers of the companies that employ them. What he makes clear, however, is how thoroughly such campaigns invade the culture, especially youth culture. Members of a hyper-aware generation often hailed for their imperviousness to marketing are actually turning to brands to define themselves. Want to protest a “corporate” beer? Well, get a Pabst tattoo!
In reality, Pabst Blue Ribbon’s anticapitalist ethos is, as Walker puts it, “a sham.” The company long ago closed its Milwaukee brewery and now outsources its operations to Miller. Its entire corporate staff is devoted to marketing and sales, not brewing. “You really couldn’t do much worse in picking a symbol of resistance to phony branding,” Walker writes. But P.B.R.’s fans don’t care. In the new era of murketing, image is everything.
Perfectly unfashionable
Girls Gone Mild pays tribute to young women who have tangled with corporations and campus authorities to challenge the status quo. One such heroine is Ella Gunderson, who at age 11 appealed to Nordstrom for more modest clothing selections. It began with a shopping trip with her mother, 13-year-old sister Robin, and friends. When Robin tried on jeans that they agreed were too tight, they asked for the next size up--only to have the Nordstrom clerk advise them, “No you don’t want that size, you want the smaller size, the tighter size, because it’s The Look.”
That didn’t sit well with Ella. She wrote a letter to the company (her mother didn’t find out until Ella asked for help addressing it) expressing frustration at clothes cut too tight and too low and clerks too narrow in their concept of fashion. “I think you should change that,” Ella told Nordstrom.
A few months later—while the Gundersons were helping produce a local Pure Fashion show—they were surprised to receive two apologetic responses from the company. Ella’s letter and the Nordstrom responses were added to press kits prepared for the fashion show. Soon the story made the front page of the Seattle Times. Radio and television interviews followed, including an interview on the Today Show. Today‘s Katie Couric also interviewed Pete Nordstrom, who acknowledged receiving such complaints from other teenage girls for some time. A question raised at a stockholder meeting pressed the matter further with the company: “What do you plan to do about the Ella Gunderson issue?”
Powerlessness and shopping
Researchers at Northwestern have found that feeling powerless leads people to shell out for expensive status items to bolster their egos — explaining why those deep in debt continue to spend. “After recalling situations where they were powerless, participants were willing to pay more for items that signal status, like silk ties and fur coats, but not products like minivans and dryers. They also agreed to pay more for a framed picture of their university if it was portrayed as rare and exclusive.” Okay, can’t really comprehend a situation demeaning enough that we’d be willing to pay any amount of money for a framed picture of our alma mater but who hasn’t restored a flagging sense of self with a handsome necktie from time to time? [Science Daily]